Terms & Conditions

Last updated: March 3, 2026

1. Introduction

Welcome to AI Pay ("we," "us," "our," or "Company"). These Terms and Conditions ("Terms") govern your access to and use of our mobile application and website (collectively, the "Service"). By accessing or using AI Pay, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our Service.

2. Services Description

AI Pay provides a mobile application that enables users to:

• Perform instant mobile recharges (prepaid and postpaid)
• Pay TV bills and DTH/Cable subscriptions
• Pay utility bills (electricity, water, gas)
• View transaction history and payment receipts

3. User Eligibility

To use AI Pay, you must:

• Be at least 18 years old
• Be a resident of India
• Have a valid bank account or payment method
• Provide accurate and truthful information

4. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. You agree to:

• Protect your password and login information
• Not share your account with unauthorized users
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

5. Payment and Billing

All transactions through AI Pay are processed securely. You authorize us to:

• Debit the specified amount from your linked payment method
• Process refunds as per our refund policy
• Share transaction information with relevant service providers

Prices and charges are subject to change without notice. We will notify users of any significant changes.

6. Prohibited Activities

You agree not to:

• Use the Service for any illegal or fraudulent purposes
• Attempt to hack, reverse-engineer, or compromise security
• Create multiple accounts to abuse promotions or offers
• Harass, threaten, or abuse our staff or other users
• Transmit viruses, malware, or any malicious code
• Impersonate any person or entity
• Violate any applicable laws or regulations

7. Intellectual Property

All content, designs, logos, and materials on AI Pay are the exclusive property of AI Pay and are protected by copyright laws. You may not reproduce, modify, or distribute any content without prior written permission.

8. Disclaimers

AI Pay provides the Service "as is" without any warranties. We do not guarantee:

• Continuous, uninterrupted access to the Service
• Accuracy of all information provided by third-party service providers
• Specific results from using the Service

9. Limitation of Liability

To the maximum extent permitted by law, AI Pay shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Any damages arising from use or inability to use the Service

10. Third-Party Services

AI Pay connects you with various service providers (telecom, utility companies, etc.). We are not responsible for their services, policies, or actions. You agree to comply with their terms and conditions.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the Service following any changes constitutes acceptance of the new Terms.

12. Termination

We may terminate or suspend your account at our discretion if you:

• Violate these Terms
• Engage in fraudulent or illegal activities
• Abuse the Service or other users

13. Contact Us

For questions regarding these Terms, please contact us at:

• Email: moondigitalpay@gmail.com
• Phone: +91 7804950318
• Hours: Monday - Saturday: 9 AM - 6 PM
• Head Office: Moon Digital Payment Services LLP, 36, M.G Road Khachrod, Dist Ujjain 456224, India

14. Governing Law

These Terms are governed by and construed in accordance with the laws of India. You agree to submit to the exclusive jurisdiction of the courts in New Delhi.